![]() I will definitely be looking for a new business to patronize. I used to really enjoy coming here to get my nails done. My favorite nail techs Lynn and Heather no longer work there. This is the second time (possible third) that I have been inconvenienced when I made an appointment. The customer service has been steadily declining. I have been getting my nails done at Sparkle Nails since 2013 (9 years!). I let her know I would not like to reschedule at this time. ![]() I notified the receptionist to cancel my appointment and she asked when I would like to reschedule. After waiting 30 minutes, my services had not been started. I get signed in and sit in the waiting area. I request the technician, Hannah, who I prefer for my nails to do my eyebrows as well and that someone else can do my pedicure. I stated I made my appointment the day before and the receptionist stated that the technician called out that morning (I was not notified.). ![]() Today, I arrived and was told the technicician I scheduled for my pedicure and eyebrow wax was not there. My date and time were confirmed and booked. I was told Heather does not work there any more so I requested Hannah. Read what people in Bayport are saying about their experience with Sunny B Nails at 879 Montauk Hwy - hours, phone number, address and map. I called to schedule an appointment yesterday for an acrylic nail fill with gel polish, pedicure, and eyebrow wax with my preferred nail techs, Mary and Heather. I was totally stressed and aggravated after that experience. I had my nails done Friday April 21,2023 y for my sons wedding. For $93 for a basic pedicure and manicure no acrylic nails, just my own nails and toe nails being polished.I expect an excellent relaxing experience. Finally found a place that knows how to get the job done correctly Cant go wrong setting up an appointment to see Vy for nails & Rena or Kathy for feet. They need to remember some of us is at least 90% of their clientele. Ch ecking out the guy was rude and made a comment that I didn't appreciate to then look ridiculous for making the comment bc they always think some of us can't pay or is trying not to pay them when I had already paid the $93 for my daughter soooo why would I not pay the $93 for myself when my service was finished. I think it's rude to ask a person for a tip and not even ask if the service was excellent or worth tipping for. When paying they ask you do you want to leave a tip although you may have already directly gave your tip to the person(s) that provided the services (3 people/3tips). The same person did our manicures rushed half polished our nails and it really wasn't a real manicure. Examples of detailed art examples would include patterns, prints, florals, geometric designs, stones, gems and more. Book this service for a new overlay or for a fill/rebalance of your existing overlay. The person that did my daughters pedicure rushed and cut steps. Includes structured layers of Japanese gel, detailed cuticle work and shaping/refining of nails. The person that did my pedicure was excellent.
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